RETURN AND EXCHANGE POLICY
RETURN AND EXCHANGE POLICY
All our jewelry is made to order.
Returns can only be made in the form of an exchange (of equal or greater value than the original purchase) or store credit within 10 days of receiving the item. Items must be in their original, brand-new condition and packaging, showing no signs of having been worn or used.
If you would like to request an exchange or store credit, please contact us at INFO@GECEGECENY.COM as soon as possible, within 10 days of receiving your package, and include the reason for the return. We will then provide you with a Return Form and shipping instructions. GECE GECE reserves the right to deny the return of any item that has been used or damaged.
In the event of a valid exchange or store credit, the customer is responsible for all shipping costs associated with returning the item, including secure tracking and insurance. GECE GECE is not responsible for items that are lost or damaged in transit back to our studio.